Dial-A-Ride

Creating Independence through Ridership since 1970

What is Dial-A-Ride and how can I use it?

HVCC Transportation or Dial-a-Ride is a paratransit service that provides non-emergency transportation to anywhere you'd like to go! Our service is available to individuals over the age of 60 or with a disability.

Visit friends, go to your favorite store or attend an appointment, we are here to help. With over 80 years combined driver experience behind the wheel, our drivers will always get you to your destination in a safe and timely manner.

Ride with us in…

Vernon

Join us for trips all around Vernon and Rockville!

Popular Destinations include- Tri-Town Plaza, Stop & Shop Stores, Dollar General, Medical Offices & more!

To register for Dial-a-Ride as a Vernon Resident there is a $20.00 annual registration fee. We also appreciate, but do not require, a $2.00 donation per ride. All funds go directly towards supporting the program and mean a lot to us!

Tolland

Elderly and disabled Tolland residents can count on HVCC for all their transportation needs!

Residents can enjoy group shopping trips to grocery stores, malls, and plazas around Tolland County, including Saturday options.

Need to travel out of town? HVCC Dial-a-Ride is here for you! Rides are first come, first served, so schedule early.

Registration is $20 annually, with a suggested $2 donation per trip. Thank you!

Manchester

This town will keep you busy!

Join us for trips all around Manchester with HVCC’s Dial-A-Ride. Whether you’re looking to shop, stay active, or get to important appointments, we’ll make sure you get there safely and comfortably.

Popular destinations include: Buckland Hills Mall for shopping and dining, the Downtown Manchester shopping area for unique finds and services, the Manchester Senior Center for activities and social time, and medical offices and clinics for your health needs.

East Hartford

Vibrant and full of life, East Hartford has plenty to offer!

With HVCC’s Dial-A-Ride, you can enjoy everything East Hartford and the surrounding area have to offer, whether you’re heading out for shopping, entertainment, or important appointments.

Popular destinations include: Cabela’s, Rentschler Field, the East Hartford Flea Market, local shopping centers, Senior Cetner and medical offices for your health needs.

Ellington

Ellington Residents can utilize Dial-a-Ride for rides in town, and for the surrounding areas.

Just like with all other DAR programs, rides are first come, first served, so schedule as soon as possible.

To Register for Ellington DAR, we request a $20.00 annual registration fee. We also request, but do not require a $2.00 donation each way.

What’s new?

To better serve you, we’re now booking rides up to 2 weeks in advance (instead of 8). This means more open spots and less waiting.

Need repeat rides?

Standing trips like dialysis, steady work schedules, and senior center activities can still be booked a month at a time.

Guarantees you can count on.

  • With HVCC you aren't limited to a certain stop, we meet you where you are! Then we drop you off exactly where you need to be.

  • Get where you need to be, when you need to be there. With over 5 decades in the Transportaion Business and over 80 years in combined staff experience behind the wheel, we will get you to your destination in a safe, timely and reliable manner.

  • Independence through ridership is our specialty! But what does that mean exactly? At HVCC, we understand life can present barriers that can stop us from enjoying life as we always have and that is why we created Dial-a-Ride. We are committed to helping you maintain your independence with as little hassle as possible. We are here to help you get back on the road again.

Ready to book your trip? Click the button below to get started!

“It would have been hard for me to get to the lab to get my blood tests. Drivers are cordial. On time for pickup and taking me home.”

Lorrie F., HVCC DIAL-A-RIDE CLIENT REVIEW

Contact us.

  • Office Hours:

    8:00am-4:30 pm, Monday - Friday

    Ridership Hours:

    8:30 am-4:00 pm, Monday - Friday

    Weekend hours vary, please call dispatcher to inquire.

  • Call in today to speak with one of our dispatchers! The sooner you call to make a reservation the better chance we have at accommodating.

    HVCC Dial-A-Ride will accept ride reservations up to two weeks in advance for most trips. Reservations requested beyond this timeframe will not be accepted.

    The following ride types may be scheduled through the following calendar month if the schedule is consistent:

    • Dialysis

    • Regularly scheduled employment

    • Ongoing senior center activities

    Office Hours:

    8:00 am-4:30 pm, Monday - Friday

    Telephone:860-870-7940

  • If you need to cancel a ride, please try to do so as far ahead as possible. Cancellations can be made 24 hours a day by calling Dial-a-Ride and leaving a message on the answering machine.

    *Cancellation made within 2 hours of scheduled pickup time will be considered a no-show.

    Weather cancellation announcements can be viewed on WFSB website or channel 3.

  • Can I travel anywhere in Tolland and Hartford County with your service? - Yes! Call us today to schedule your ride to your next destination.

    How do I qualify for Dial-a-Ride? - Our services are available to individuals age 60 and older or those living with a disability. Transportation is also available to adults 18+ who need assistance with transportation to attend HVCC Counseling, Case Management or Food Pantry services.

    Do I need to pay to use Dial-a-Ride? - Dial-a-Ride is a free service for most riders. Please call our office for more details.

  • Funding Provided by:

    The Town of Vernon

    The Town of Tolland

    The Town of Manchester

    The Town of East Hartford

    The Town of Ellington

    Additional Funding Provided by:

    HVCC Dial-A-Ride services are funded in part by the Older Americans Act through NCAAA.