HVCC is now hiring for two positions in the Counseling department:
Position Available: ASIST Admin Specialist (Part-time) (Satellite Offices)
NUMBER OF POSITIONS AVAILABLE: 1
Role and responsibilities:
To provide support to the ASIST team in clerical tasks and client engagement. ASIST admin specialist would be the primary point person for ASIST staff when they require assistance outside of the realm of patient care. The ASIST Admin Specialist will still interact and be a part of the overall administrative team, with duties and expectations that overlap with the overall clinic team. Cross-training on administrative roles and duties will be expected and support in those duties may be required when shorthanded or as needed. The ASIST administrative specialist reports to the ASIST clinical supervisor and Director of Operations.
The ASIST Admin Specialist is a travel role, providing support to ASIST clinicians in all four HVCC offices. Support to the main Vernon office will be primarily remote, with expectations of a minimum of one day weekly in each of the Norwich, Willimantic and Danielson offices.
Essential Functions:
Complete client registration for ASIST clients, including providing invites to Patient Portal
Update client demographic accounts as needed, including updating client discharge status
Provide support in scheduling ASIST client appointments, rescheduling clients, and blocking ASIST clinician schedules.
Set up Psychiatric consultation between ASIST clinicians and HVCC prescribers prior to ASIST client Psychiatric Evaluations
Clerical support to ASIST staff as needed
Maintain master list and group list
Provide office coverage in HVCC satellite offices
Responsible for administrative duties while at satellite offices including answering the door, checking clients in, and answering office phone.
Alerting Administrative Director of office needs and supply ordering
Other ASIST administrative tasks as needed.
Emergency back up support to Vernon office administrative staff
Position Available: Administrative Assistant (Full-Time) (Vernon Office)
NUMBER OF POSITIONS AVAILABLE: 1
Role and responsibilities:
The Administrative Assistant position provides a variety of administrative and other related support services to the HVCC Behavioral Health Clinic and Providers. Responsibilities include; Clinic staff support, client assistance, front desk, and administrative tasks. Coordinates with other administrative and clinical staff regarding clinic services, and assists with other HVCC agency functions as necessary.
Essential Functions:
Answers and refers telephone calls; responds to routine telephone and written requests; and responds to client inquiries. Welcomes clients at the front desk and all access to the building.
Answer client inquiries regarding medical insurance/billing concerns, and coordinate with billing staff
Assist with various administrative functions as needed such as: Scanning, Faxing, client outreach and client screening
Work with other administrative staff to complete assigned tasks during each day
